I got my laptop back! It was a long week without it so I’m super happy to have it back. What’s even better is that they didn’t have to reformat the hard drive (the problem was a clogged cooling fan causing the computer to shut down…*glares at cats and dogs*) so I don’t have to do anything except put my email back on here and sync my docs folder from my portable hard drive back to the laptop. Wheee!
Oh, and as an added bonus, the keyboard was missing a key–courtesy of Brianna–and they replaced the key AND cleaned out under all the other keys. No cat hair or odd crumbs lingering under there right now. Sweet 😛 Super customer service from Toshiba once again!